Privacy Policy

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Last updated: September 2026

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Eden Arts Co., Ltd. respects your privacy and is committed to protecting your personal data.

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This Privacy Policy explains how we collect, use, store and protect information when you use our website, online shop, mobile app, contact forms and related services.

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1. Company Information

Eden Arts Co., Ltd.
50/1 Soi Ramkhamhaeng 164 Yaek 14
Minburi, Bangkok 10510
Thailand

Email: edenarts.th@gmail.com

Website: www.edenarts.store

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2. Information We May Collect

We may collect information that you provide directly to us, including:

• Name

• Email address

• Phone number

• Billing and delivery address

• Order information

• Messages and inquiries

• Account or membership information

• Information submitted through contact forms

• App usage and interaction data

When you make a purchase, payment information may be processed by third-party payment providers. Eden Arts does not necessarily store complete payment card information.

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3. How We Use Your Information

We may use personal information to:

• Process and fulfil orders

• Arrange delivery and customer service

• Respond to inquiries

• Manage customer accounts

• Provide access to our website and mobile app

• Send transactional messages relating to orders or services

• Provide product information and support

• Improve our website, app and customer experience

• Prevent fraud or misuse

• Comply with legal and regulatory requirements

Where permitted, we may also send marketing communications. You may unsubscribe from marketing communications at any time.

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4. Wix and Third-Party Services

Our website and mobile services are built using Wix and may use services provided by Wix.com Ltd. and its affiliated companies.

We may also use third-party services for functions such as:

• Website hosting

• Analytics

• Email communications

• Payment processing

• Delivery services

• Social media

• Maps

• Advertising

• Customer communication

These service providers may process personal data according to their own privacy policies.

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5. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Keep the website functioning correctly

• Remember user preferences

• Analyse website traffic and usage

• Improve performance

• Support marketing and advertising activities

You may manage cookies through your browser settings or through any cookie-consent tools provided on our website.

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6. Mobile App

When using the Eden Arts mobile app or Wix member app, certain information may be collected automatically, including device information, app activity and technical usage information.

If you enable permissions such as notifications, camera, photos or location services, these permissions are used only for the relevant app functions and according to your device settings.

You can manage app permissions through the settings on your mobile device.

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7. Data Sharing

We do not sell your personal information.

We may share information with service providers when necessary to operate our business, including:

• Wix

• Payment providers

• Delivery and logistics companies

• IT and hosting providers

• Marketing or analytics providers

• Professional advisers

• Authorities where required by law

We only share information where reasonably necessary.

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8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including legal, accounting and business requirements.

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9. Data Security

We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access or disclosure.

However, no internet-based system can guarantee complete security.

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10. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

• Request access to your data

• Request correction of inaccurate data

• Request deletion of certain data

• Withdraw consent

• Object to certain processing

• Request information about how your data is used

To make a privacy request, contact us at:

edenarts.th@gmail.com

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11. Children's Privacy

Our services are not intentionally directed at young children, and we do not knowingly collect personal information from children without appropriate consent where required by law.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

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13. Contact

For questions regarding this Privacy Policy or your personal data, please contact:

Eden Arts Co., Ltd.
Email: edenarts.th@gmail.com